Fine Tours Testimonials

All people we met have been very nice, especially the lady called Lou (from Argentina) at Queenstown Park Boutique Hotel, she has been very helpful and extremely friendly during our stay. The driver/tour guide called Olivia in Te Anau excursion was very cheerful and gave us a lot of recommendations, she was great too. Overall we have a wonderful time in New Zealand, thank you for your help.

Well planned tour and great support while in New Zealand. Any question we had was answered promptly. Changes to itinerary (not the fault of the tour company) were managed quickly. We just wish we could have stayed longer.

Pre trip correspondence and support were professional. Travel app with all its features was excellent. The quality of accommodation and pre-paid attractions were outstanding. We wouldn't hesitate to recommend Fine Tours NZ to family and friends.

Everything was perfect. We loved each resort. Thank you for showing us some of the best locations in New Zealand!

We had an unbelievable time in New Zealand! Everything was right in time and all the activities were amazing! I can not thank you enough for helping us plan our vacation, I have already recommended you ti friends and family. We will definitely be visiting New Zealand again!

Tia was great to work with, very responsive, and put together an excellent tour for us. I would be happy to recommend Tia and your company to anyone.

Like our trip last year, the entire tour has been perfectly organised and executed. The service by Chelsea was awesome and we also appreciated the timely feedback from team members when Chelsea was not around. We always felt perfectly taken care of. Thanks for hosting us in your spectacular and friendly country. We will be back! Cheers, Norman

Chelsea personalized our trip perfectly. Everyday, every place, every experience was more than we could have imagined. Chelsea, thank you for organizing our trip of a lifetime! We loved everything and will reach out to you in a few years to plan our second trip to New Zealand!

It was an unbelievable experience.

Great itinerary and very nice accommodation

We had a great trip that was tailored to our desires. The app was helpful and in country support for adding activities was helpful.

Chelsea was amazing! Our trip was so well planned and she booked us into awesome accommodation and some amazing additional trips! Your app was so helpful and informative! Can't tell you how much we loved the trip! Thanks thanks thanks!

We had an amazing time in NZ, especially the scenic Trans Alpine train ride and Milford sound. The views were spectacular and enjoyed the plane ride. The tour was well organized and hassle free. Thank you Tia for planning our itinerary.

This was an absolutely amazing holiday, with realistic driving distances and well-chosen accommodation throughout. The forward planning of trips meant that we did not waste any time when we arrived at a new destination, which was important when only staying 1 or 2 nights. There were many nice touches, such as the excellent seats reserved on the Milford Sound Cruise and the TranzAlpine, picnics on two boat trips and the easy transfers on our arrival and departure (when we had no car). We particularly appreciated Neisha's pro-active response to the potential (and, as it turned out, actual) closure of the SH6 near Franz Josef when she quickly arranged a new route and good alternative accommodation which allowed us to complete our tour - when lots of other people were trying to do the same. Our favourite visit - among many - was the stay at Abel Tasman NP with its particularly welcoming accommodation and the lovely boat trip, including a special walk on our own from bay to bay. The only thing we would do differently is we would not have stayed at The George in Christchurch. The room was really nice and spacious but, although it had character, we did not particularly like being in the Annexe (Garden Loft) accessed by 32 stairs (no lift), and service at breakfast was very slow. However, this pales into insignificance amongst all the wonderful places we stayed, the amazing scenery, great excursions and lovely walks. (You're very lucky to work in Wanaka!) Thank you.

We LOVED our trip, it was AMAZING! My wife & I both agree this was our best vacation ever! From the moment we arrived until we were on our flight home every location, every transfer, hotel, & activity was perfect for us, we couldn't have chosen better. Thank you Fine Tours New Zealand and a special thank you to Janette for creating a perfect itinerary and providing us with a wonderful, memorable experience.

Harriet did a great job arranging our itinerary and quickly responding to our hotel situation in Queenstown. She provides great customer service and is good at communication. I will certainly contact her for our future trip to Australia. Thank you Harriet McGregor. Regards, Karen Strumar and family

Excellent communications and app was very useful. All reservations went smoothly which provided peace of mind since we travelled a long way to visit New Zealand. Thanks for a memorable trip.

Our tour was a bespoke one and Fine Tours easily arranged it all for us with no hassle. They listened to what we were after and when required were able to adjust things. The tour app was extremely helpful and all prearranged tours went smoothly. I can’t fault Fine Tour’s and would most definitely in fact have used them several times now and will in the future. Many thanks to them for a wonderful Honeymoon.

Our two week tour of the South Island was amazing. Stunningly beautiful, educational and varied. The lodgings were all excellent, especially Rainforest Retreat and Ranguinui. All of the pre planning allowed us to simply enjoy and take in the scenery and enjoy the friendly Kiwi hospitality. If we did it again I would opt for slightly shorter travel distances on some days but otherwise five stars!

Thank you for organising a great tour for the 3 of us. The Canadian visitors especially were most impressed of course with the scenery and the sheer beauty of the South Island. The weather behaved itself the whole 2 weeks starting from Christchurch down to our last day in Queenstown. All the guides and tours that you organised have been great and not only knowledgeable but adds a personal Kiwi touch to our experience. I could not fault any of them. The extra attention and care that each one of them showed with the different tours made us all feel special and they genuinely was passionate about their jobs. Overall we had a fantastic 2 weeks. Yes we would highly recommend Thrifty Tours and our personal consultant Kayla Bailey to future guests. Ima very happy and satisfied customer. Lorena