The reviews and feedback found below are unedited. We pride ourselves on this feedback and hope that you will trust us to make your New Zealand dream a reality.
Marvellous trip organised extremely well. Takes much of the stress out of travelling in a foreign country. Any issues were resolved within minutes/couple of hours. Really useful app. End result = a very FINE TOUR.
My favorite experience was Pancake Rocks at Punakaiki. Chuck's favorite experience was stargazing at Mt. Cook. Tia made sure everything went smoothly. And, she made herself a available during the trip (Important!). I would also highly recommend the company used for our airport/train/hotel transfer. Every driver was on time, courteous, and very friendly.
Loved the trip. Now that I know more, I'd probably try to spend all my time on the south island! So pretty, so unique. Loved the premium rooms in Mt Cook and Auckland.
The itinerary organised by Christina was brilliant and the accommodation top shelf, especially those at Wanaka (the view) and Te Anau (what a wonderful conversion of a convent and in-house treats). Train trips on Coastal Pacific and TranzAlpine are highly recommended. This trip was certainly value for money. Would highly recommend Fine Tours NZ and our consultant, Christina.
Shelby was extremely responsive to my every email, gave wonderful ideas and alternatives and listened to my interests and travel restrictions. She put together an amazing trip, that flowed seamlessly! Thank you Shelby! The hotels were great, the experiences were super, the car and flights were perfect. We really couldn't have asked for more! And when I discovered I left my swimsuit in Auckland, Shelby reached out to the hotel and car rental and located it for me. The car rental sent me my suit and a hat I left in the car. They were small items, but Shelby jumped right on it. I will always recommend her and Fine Tours New Zealand to anyone looking to travel to New Zealand and get the MOST out of their trip! Laurie
All people we met have been very nice, especially the lady called Lou (from Argentina) at Queenstown Park Boutique Hotel, she has been very helpful and extremely friendly during our stay. The driver/tour guide called Olivia in Te Anau excursion was very cheerful and gave us a lot of recommendations, she was great too. Overall we have a wonderful time in New Zealand, thank you for your help.
Well planned tour and great support while in New Zealand. Any question we had was answered promptly. Changes to itinerary (not the fault of the tour company) were managed quickly. We just wish we could have stayed longer.
Pre trip correspondence and support were professional. Travel app with all its features was excellent. The quality of accommodation and pre-paid attractions were outstanding. We wouldn't hesitate to recommend Fine Tours NZ to family and friends.
Everything was perfect. We loved each resort. Thank you for showing us some of the best locations in New Zealand!
We had an unbelievable time in New Zealand! Everything was right in time and all the activities were amazing! I can not thank you enough for helping us plan our vacation, I have already recommended you ti friends and family. We will definitely be visiting New Zealand again!
Tia was great to work with, very responsive, and put together an excellent tour for us. I would be happy to recommend Tia and your company to anyone.
Like our trip last year, the entire tour has been perfectly organised and executed. The service by Chelsea was awesome and we also appreciated the timely feedback from team members when Chelsea was not around. We always felt perfectly taken care of. Thanks for hosting us in your spectacular and friendly country. We will be back! Cheers, Norman
Chelsea personalized our trip perfectly. Everyday, every place, every experience was more than we could have imagined. Chelsea, thank you for organizing our trip of a lifetime! We loved everything and will reach out to you in a few years to plan our second trip to New Zealand!
It was an unbelievable experience.
Great itinerary and very nice accommodation
We had a great trip that was tailored to our desires. The app was helpful and in country support for adding activities was helpful.
Chelsea was amazing! Our trip was so well planned and she booked us into awesome accommodation and some amazing additional trips! Your app was so helpful and informative! Can't tell you how much we loved the trip! Thanks thanks thanks!
We had an amazing time in NZ, especially the scenic Trans Alpine train ride and Milford sound. The views were spectacular and enjoyed the plane ride. The tour was well organized and hassle free. Thank you Tia for planning our itinerary.
This was an absolutely amazing holiday, with realistic driving distances and well-chosen accommodation throughout. The forward planning of trips meant that we did not waste any time when we arrived at a new destination, which was important when only staying 1 or 2 nights. There were many nice touches, such as the excellent seats reserved on the Milford Sound Cruise and the TranzAlpine, picnics on two boat trips and the easy transfers on our arrival and departure (when we had no car). We particularly appreciated Neisha's pro-active response to the potential (and, as it turned out, actual) closure of the SH6 near Franz Josef when she quickly arranged a new route and good alternative accommodation which allowed us to complete our tour - when lots of other people were trying to do the same. Our favourite visit - among many - was the stay at Abel Tasman NP with its particularly welcoming accommodation and the lovely boat trip, including a special walk on our own from bay to bay. The only thing we would do differently is we would not have stayed at The George in Christchurch. The room was really nice and spacious but, although it had character, we did not particularly like being in the Annexe (Garden Loft) accessed by 32 stairs (no lift), and service at breakfast was very slow. However, this pales into insignificance amongst all the wonderful places we stayed, the amazing scenery, great excursions and lovely walks. (You're very lucky to work in Wanaka!) Thank you.
We LOVED our trip, it was AMAZING! My wife & I both agree this was our best vacation ever! From the moment we arrived until we were on our flight home every location, every transfer, hotel, & activity was perfect for us, we couldn't have chosen better. Thank you Fine Tours New Zealand and a special thank you to Janette for creating a perfect itinerary and providing us with a wonderful, memorable experience.